Patients and Visitors Guide
Preparing for your visit to South Sunflower County Hospital:
Smoking and Tobacco
South Sunflower County Hospital is a tobacco-free campus; therefore smoking and the use of tobacco products shall not be permitted by any patient, visitor, employee, vendor, contractor, volunteer, and physician in our facility, on the grounds, and parking areas. Electronic smoking devices are also prohibited on all properties.
This policy includes all buildings and properties of the hospital, including Indianola Family Medical Group, Delta Primary Clinic, Delta Surgical Clinic, and Phillips Health Center.
What to Bring
To help ensure a comfortable hospital stay, the items you may wish to bring with you include:
Personal toiletries, such as a comb, shampoo, toothpaste, and toothbrush, deodorant, etc.
Bathrobe and slippers or socks
Medications – Prescription bottles and over-the-counter medications
Eyeglasses, hearing aids, and dentures are your personal items and should be stored in such a way to prevent being inadvertently discarded.
South Sunflower County Hospital is not responsible for lost personal belongings. Valuables should be left at home or given to a family member.
Food and Beverage
Proper nutrition can be as crucial to your health as the right therapy or medication. In fact, food can play such an important role in your recovery that your diet is personally prescribed by your physician and carefully planned by our Licensed and Registered Dietitian.
South Sunflower County Hospital is committed to providing excellent, patient-focused nutritional care to all patients by a Licensed and Registered Dietitian who provides nutritional screenings, assessments, and education based on the established patient care plan For a fee, guest tray service is also available to visiting family and friends of the patient so that they may dine with their loved one. A 24-hour vending area is located in the Front Entrance Lobby to serve the needs of visitors and other guests.
Wireless Internet Access
Wireless internet access is available free of charge throughout the hospital for your convenience.
Due to concerns about COVID-19, South Sunflower County Hospital has implemented a highly-restricted No Visitors policy, effective March 20, 2020. To view the No Visitors policy, click here. While visitors can help patients to heal, it is important for all of us to recognize the importance that rest and recuperation play in the patient’s healing process. We work hard to make sure patients and visitors have a pleasant experience in a quiet, secure and restful environment. Your help is requested in abiding by these rules. In accordance with federal regulations, South Sunflower County Hospital recognizes that all patients have visitation rights and are allowed to have a designated support person. Patients will be informed of their rights, subject to his or her consent, to receive the visitors whom he or she designates, including but not limited to, a spouse, a domestic partner (including a same-sex domestic partner), another family member, or a friend. Patients shall have the right to withdraw or deny such consent at any time. South Sunflower County Hospital will not restrict, limit, or otherwise deny visitation privileges on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, or disability. South Sunflower County Hospital reserves the right to limit visitation as deemed appropriate or as clinically necessary.
From 8:00 p.m. – 7:00 a.m., all entrances are locked, with the exception of the Emergency Department. Emergency Department Visitors will NOT be allowed entrance through the Visitor’s Lobby. They must be redirected to the Emergency Department entrance on the Northside of the hospital.
Regular Patient Visiting Hours: 8:00 a.m. to 8:00 p.m.
All patient visitors must enter through the Patient Visitor Entrance, on Catchings Avenue.
Patient visitors must check with the Lobby Attendant upon entering the building.
Patients are limited to 3 visitors at one time.
Children under the age of 12 must be accompanied by an adult at all times.
Spiritual and Pastoral Practices
Religious preference is determined at the time of admission for all in and out-patients treated at South Sunflower County Hospital. The hospital staff will support the spiritual needs of the patient regardless of the patient's beliefs or practices, respecting the patient's freedom of religion.
A chapel is provided in the hospital for use by any patient and their family, as well as for staff. The clergy of any denomination is encouraged to visit their patients in the hospital.
When situations are stressful, the staff is encouraged to ask patients and family if they would like the clergy notified. At the patient's request, we will obtain a member of patients' clergy, whenever possible.
Any refusal of medical treatment, including but not limited to religious belief will be supported by the hospital staff.