COVID-19 (Coronavirus) Preparedness Information

 The Centers for Disease Control and Prevention (CDC), World Health Organization, and the Mississippi Department of Health are the definitive sources for updated and accurate information.  




In light of recent developments around the world, and most recently the state of Mississippi, South Sunflower County Hospital understands that there are many questions and uncertainties about the novel coronavirus or COVID-19. South Sunflower County Hospital is following the latest guidelines from the Centers for Disease Control and Prevention (CDC) and Mississippi Department of Health (MSDH) to ensure our organization is prepared with the appropriate plans to detect, protect, and respond should anyone in our community contract or be exposed to COVID-19. Additionally, we are monitoring and updating our facility’s robust emergency operations plan. 

With this rapidly evolving situation, South Sunflower County Hospital is prioritizing the health and well-being of our patients and community by taking several proactive measures to limit or reduce the further spread of COVID-19. For current information about the total number of confirmed cases in the United States, visit the CDC website.

What is South Sunflower County Hospital doing to help limit the spread of COVID-19?

There is a multidisciplinary team of health care providers, administrative leaders, and support staff that have been preparing to care for patients with suspected or confirmed COVID-19. We have taken every precaution to ensure that we can provide all patients, including those with possible COVID-19, with the highest quality care while protecting hospital staff, other patients and visitors. A number of proactive efforts are underway across the hospital, including activities related to:

  • Enforced visitor safety restrictions in the hospital. 

  • Implemented safety screening processes for patients, visitors, and employees

  • Restricted access at the hospital will be limited to the Main Entrance and the Emergency Department

  • Launched a public COVID-19 Hotline that will have brief recorded information. 

    • SSCH COVID-19 HOTLINE PHONE NUMBER: (662) 635-7269

Visitor Restrictions

As the situation regarding COVID-19 continues to evolve, so does our hospital's response. In addition to measures we've taken including restricting visitors, limiting access to entrances, and adhering to MSDH and CDC guidelines, South Sunflower County Hospital is taking more precautionary steps to help ensure the safety of our patients, visitors, employees, and community. 

Effective March 20, 2020, South Sunflower County Hospital has implemented a highly-restricted No Visitors policy.  No visitors will be allowed unless the patient meets the below exceptions. The policy will be in place until the transmission of COVID-19 is no longer perceived as a threat to patients, visitors, staff, and the community. 

  • All visitors, sitters, and employees will be screened (temperature and upper respiratory symptoms) upon immediate entry to the hospital. ER patients will be screened upon arrival (temperature and upper respiratory symptoms) and triaged accordingly.

    • Temperatures over 100.4 will not be allowed entry into the hospital

  • Visitors under the age of 18 will not be allowed entry into the hospital

  • No visitors will be allowed for Outpatient, Acute, High Acuity, Swing Bed, or Emergency Department patients


Exceptions: (only apply if you screen negative for symptoms of respiratory symptoms)

  • Pediatric patients are allowed 1 guardian in the room. Once they have entered, the guardian cannot leave until the patient is discharged. 

  • Obstetric patients are allowed 1 support person in the room. Once they have entered, the support person cannot leave until the patient is discharged. 

  • Emergency Department patients, under the age of 18, are allowed 1 visitor in the room.

  • Wound Care patients, that require total care, are allowed 1 caregiver to accompany them in the treatment room.

Hospital Entrances

  • Main Entrance - employees, visitors, and outpatients

  • Emergency Department - ER patients will come in through the ambulance door—not the sliding glass door.

Patients who have delayed surgery or other non-emergency procedures can now work with their physician to secure care as South Sunflower County Hospital resumes outpatient elective services.

The hospital is following Executive Order 1477 issued by Mississippi Governor Tate Reeves, allowing healthcare facilities to resume performing non-emergent, elective medical procedures and surgeries. Safety remains the hospital’s highest priority.

Numerous precautions for infection prevention, access control, social distancing, and patient flow are in place to maintain a safe environment of care. The daily number of procedures performed is being limited and furniture in waiting areas has been spaced to maintain appropriate social distancing. Cleaning and disinfection of frequently touched surfaces and caregiving spaces have been intensified. Visitor restrictions for inpatients remain in effect, with exceptions for laboring mothers and pediatric patients.

To help patients receive appropriate care while limiting or reducing the further spread of COVID-19 in the community, our clinics have extended hours and implemented new processes to enhance access to outpatient care.  Additionally, if you need medical attention due to respiratory illness symptoms (fever, cough, shortness of breath) and plan to visit our hospital, your primary care provider or an urgent clinic, please call ahead before you go and let them know that you are experiencing symptoms that may possibly be related to COVID-19. This will allow providers to properly prepare for your visit and take the necessary precautions to keep others from being infected or exposed.

Indianola Family Medical Group

Indianola Family Medical Group is offering 2 different types of visits: 

  • Curbside Visits: 

    • If you have a scheduled visit we will meet you at your car as you pull up to the clinic and instruct you further. You will park, a nurse will see you, and then your doctor will see you.

    • This also applies to sick visits. If you pull up and have an ill complaint, you will be directed where to park. Again, we will see you in your car.

  • Telehealth Visits:  Our providers are expanding access via telehealth to allow existing patients to continue to receive regular care during the COVID-19 pandemic. If you would like to participate in our telehealth program, please call the clinic at (662) 887-2212 for further instructions. This will be a virtual visit from your computer, smartphone, or tablet. Telehealth will be live from 8 am-5 pm and Saturday 8 am-12 pm.

Delta Primary Care After-Hours

Delta Primary Care After-Hours is open for weekend care. Click here for hours.

  • All patients will be screened (temperature and upper respiratory symptoms) upon immediate entry and triaged accordingly.

Phillips Health Center

Phillips Health Center resumed normal business hours on Monday, June 1, 2020. Click here for hours. 

  • All patients will be screened (temperature and upper respiratory symptoms) upon immediate entry and triaged accordingly.


Should I be tested for COVID-19?

If you develop symptoms (fever, cough, and/or shortness of breath) and have been in close contact with a person known to have COVID-19 or have recently traveled from an area with the ongoing spread of COVID-19, stay home and call your healthcare provider/local ER. Your doctor will determine if you have signs and symptoms of COVID-19 and whether or not you should be tested.

What happens if you are diagnosed with COVID-19?

There is no vaccine for COVID-19. Treatment is symptomatic which means you’ll need medications to reduce fever, lessen cough, etc. Your healthcare provider and public health staff will evaluate whether you can be cared for at home. If it is determined you do not need to be hospitalized then you will be isolated in your home and follow self-monitoring guidelines and precautions.

What is COVID-19?

COVID-19 is a respiratory virus and is a strain of the Coronavirus. Coronaviruses have been around for years. Example: the common cold. Symptoms include fever, cough, shortness of breath, fatigue. Similar to the flu, but COVID-19 is connected with travel to a country with widespread community transmission OR close contact with someone who has tested positive for COVID-19 in the past 14 days.

How is COVID-19 spread?

Through respiratory droplets that are produced when an infected person coughs or sneezes. Similar to how the flu and other respiratory illnesses are spread. These droplets infect during close contact—about 6 feet.

How can we prevent the spread of COVID-19? 

Wash your hands often, avoid close contact with people who are sick, stay home if you are sick, cover your cough or sneeze with a tissue then throw the tissue away, avoid touching your eyes, nose, and mouth with unwashed hands, and clean/disinfect frequently touched objects and surfaces using regular household cleaning sprays or wipes

Hand Washing Tips

  • Use soap and water

  • Wash for at least 20 seconds

  • Wash hands especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing

  • If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol

  • Cover all surfaces of your hands with hand sanitizer and rub them together until they feel dry

  • Get a flu vaccination every year

Mississippi State Department of Health

  • Mississippi Coronavirus Hotline (8 am – 5 pm, Monday through Friday): 877-978-6453

Governor Tate Reeves' Coronavirus Pandemic Signed Executive Orders 

The Centers for Disease Control and Prevention

World Health Organization


SSCH Response


Visitor Restrictions and Screening Guidelines


Elective Procedures

Clinic Visits

About COVID-19 (Coronavirus)



Thursday, January 14, 2021

At South Sunflower County Hospital, we are working to protect and care for our community and staff. We understand that you may have questions regarding the COVID-19 vaccine, as well as its availability to the public.


In order to administer the COVID-19 vaccine, each facility is required to enroll through the State Department of Health as a COVID-19 Vaccine Provider. Our clinic, Indianola Family Medical Group, has submitted its application and is currently awaiting approval from the Mississippi State Department of Health (MSDH). Once approved, we will receive our allocation of COVID-19 vaccines and distribute them according to the state and federal vaccination distribution plan. Vaccine availability and distribution are controlled by the federal and state authorities.


At this time, our clinic, Indianola Family Medical Group, does not have the COVID-19 vaccine available for patients, and we are not taking appointments for the COVID-19 vaccination.


The MSDH, in partnership with UMMC, has prepared several COVID-19 vaccination drive-through sites around the state, with the closest sites located in Leflore and Washington Counties. Currently, residents 65 and older, and those with pre-existing health conditions, are eligible to receive the COVID-19 vaccine and have the option to utilize one of the local high-volume drive-through sites. Please visit this site to schedule your vaccine appointment at an MSDH Vaccination Drive Through facility.


In the meantime, we must continue to work together to bridge the gap between now and when 75-85% of the population has been vaccinated. We must remain vigilant about prevention and continue to follow the precautions to prevent its spread, including wearing a mask, social distancing, washing hands, avoiding travel, and staying isolated if sick.


We will continue to update our website and Facebook page with new information regarding the COVID-19 vaccine, as it becomes available.


Thank you for your ongoing patience during this time. Please know we are working with the appropriate state authorities to get the vaccine distributed throughout our community as soon as possible.


South Sunflower County Hospital

121 East Baker Street

Indianola, Mississippi 38751

(662) 887-5235

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