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COVID-19 (Coronavirus) Preparedness Information

 The Centers for Disease Control and Prevention (CDC), World Health Organization, and the Mississippi Department of Health are the definitive sources for updated and accurate information.  


SSCH Response

SSCH Reponse

In light of recent developments around the world, and most recently the state of Mississippi, South Sunflower County Hospital understands that there are many questions and uncertainties about the novel coronavirus or COVID-19. South Sunflower County Hospital is following the latest guidelines from the Centers for Disease Control and Prevention (CDC) and Mississippi Department of Health (MSDH) to ensure our organization is prepared with the appropriate plans to detect, protect, and respond should anyone in our community contract or be exposed to COVID-19. Additionally, we are monitoring and updating our facility’s robust emergency operations plan. 

What is South Sunflower County Hospital doing to help limit the spread of COVID-19?

There is a multidisciplinary team of health care providers, administrative leaders, and support staff prepared to care for patients with suspected or confirmed COVID-19. We have taken every precaution to ensure that we can provide all patients, including those with possible COVID-19, with the highest quality care while protecting hospital staff, other patients, and visitors. Several proactive measures have been put into place across the hospital, including activities related to:

  • Enforced visitor safety restrictions throughout the hospital

  • Implemented safety screening processes for patients, visitors, and employee

  • Restricted access limited to the Main Entrance and the Emergency Department

  • Launched a public COVID-19 Hotline that has brief recorded information


Visitor Restrictions

Visitor Restrictions and Screening Guidelines

Visitor & Screening Guideline

Visitor Restrictions

At South Sunflower County Hospital, our top priority is safeguarding the health and wellbeing of our patients, providers, employees, and community. We continue to closely monitor the prevalence of COVID-19 in our community and follow state and federal guidelines as we adapt our operations to safely care for and support our patients. 

Effective March 1, 2021, South Sunflower County Hospital is now allowing visitation for non-COVID patients at two set times during the day (8  am to 1 pm and 5 pm to 7 pm). During the set times, the non-COVID patients will be allowed to have a maximum of 2 visitors (12 years or older) in the room at a time. All visitors must be able to pass the screening check prior to entering patient care areas.


  • All patient visitors must enter through the main lobby entrance of the hospital.

  • All visitors must have their temperature checked upon entrance of the facility. If a visitor has a temperature greater than 100.4, they will not be allowed to visit. 

  • All visitors must “PASS” the screening questions prior to being allowed in patient care areas. 

  • Each visitor will be given a yellow badge with the patient’s room number on it. These badges are to be always worn visibly while visiting and returned to the front desk upon leaving. If both badges for a patient are gone from the front desk, no other visitor will be allowed back until someone switches with them. 

  • Visitors must always wear their masks. They are to go directly to the patient’s room and remain in the room the entire time they plan to visit. If there is something a visitor needs, they are to utilize the nurse call light and not enter the hallway unless they are leaving.

  • The front desk personnel will announce when visitation hours are ending. 

  • Emergency Room visitors are to enter through the Emergency Department on the north side of the hospital. 

  • Emergency Room visitor’s area to stay with the patient and not wander about the ER/hospital.

  • At any time, visitors to patients may be further restricted at the request of a physician, nurse, or patient. 



South Sunflower County Hospital will allow visitation for non-COVID patients at two set times during the day (8 am to 1 pm and 5 pm to 7 pm). During the set times, the non-COVID patients will be allowed to have a maximum of TWO (2) visitors (12 years or older) in the room at a time. All visitors must be able to pass the screening check prior to entering patient care areas.

  • At this time, Positive COVID patients and patients admitted to the COVID unit will not be allowed visitors unless it is approved by the Infection Control Medical Director. 

    • Positive COVID OB patients will be allowed one support person if they are laboring/delivery is imminent; the hospital will provide appropriate PPE. They must always remain in the patient’s room and wear a mask throughout the duration of the hospital stay—if they leave the building they will not be allowed to come back inside. 

  • If a non-COVID patient requires an overnight guest, this will need to be approved by the Infection Control Medical Director or Infection Control Nurse. The overnight guest will complete a COVID signs/symptoms sheet, sign it, and it will be placed in the patient’s chart. 

    • Minors must have one parent/guardian stay with them throughout the duration of their stay. 

    • Negative COVID OB patients will be allowed one support person to stay overnight if they are laboring/delivery is imminent. This support person will be swabbed for COVID prior to being allowed to stay overnight.

      • If the support person is POSITIVE, they will not be allowed to come inside.

      • If the support person is NEGATIVE, they will be allowed to stay but must wear a mask throughout the duration of the hospital stay. If they must leave the building, they will only be allowed back in during the set visitation times. 

Wound Care patients, Outpatient surgery, and OBs receiving ultrasounds will be allowed ONE (1) support person/caregiver to be with them if needed. 


  • All adult Emergency Room patients will be allowed ONE (1) visitor/caregiver if the provider deems it necessary for the care/treatment of the patient. 

  • Pediatric Emergency Room patients must have one parent/guardian with them during the duration of the visit.


South Sunflower County Hospital values the trust our community places in us, and we appreciate your understanding as we shift our visitation policies during this time.

Clinic Visits

Clinic Visits

During the height of the pandemic in Mississippi, some of our clinics temporarily paused services or scaled back in-person appointments. Thanks to the efforts of Mississippi Delta residents to stay home, effectively controlling the spread of the virus, we are able to welcome our patients back into all clinics. 

Guided by the members of our multidisciplinary COVID-19 task force and recommendations from the Centers for Disease Control and Prevention (CDC), we have taken a number of steps in addition to our standard rigorous infection control measures to ensure the very best practices have been implemented throughout our facilities.

  • We’re asking our patients to maintain 6-foot social distancing protocols within all facilities.

  • All patients are required to wear a mask or cloth face covering while in our health care facilities. 

  • Patients are being asked to come into the office without a guest to minimize interactions and maximize sitting space.

  • Patients will be given the option to wait in their vehicles and be called once they are ready to be seen by the provider.

  • We have made special arrangements to support social distancing by rearranging furniture in waiting areas, creating more space between patients. 

  • Areas such as exam rooms, waiting rooms, lobbies, and restrooms are cleaned often with special attention to frequently touched surfaces including doorknobs, armrests, and handrails.

  • Hand sanitizer is available at each entrance and at numerous locations throughout each building. Everyone is asked to sanitize their hands when they enter the building. 


We are committed to the health and safety of all our patients. That remains our primary goal. Please let us know if you have any questions about our new policies and procedures. We’re happy to welcome you back!

Indianola Family Medical Group

Indianola Family Medical Group has resumed normal business operations. Click here for hours.

Indianola Family Medical Group After-Hours

Indianola Family Medical Group After-Hours is open for after-hours and weekend care. Click here for hours.

  • Patients needing after-hours care will present to the east side entrance of IFMG located on Moody Street.  

Delta Primary Care After-Hours

Delta Primary Care After-Hours is open for weekend care. Click here for hours.

Phillips Health Center

Phillips Health Center resumed normal business hours on Monday, June 1, 2020. Click here for hours. 

Vaccine Information

Indianola Family Medical Group is offering COVID-19 vaccines to individuals ages 18 and older. The vaccine is available by appointment only.  We are not accepting walk-ins at this time. To schedule your COVID-19 vaccine, please call IFMG at (662) 887-2212. 


It is not possible to predetermine or choose which vaccine you will get for your first dose. The brand of COVID-19 vaccine you will first receive depends on the date and location of your vaccination. The availability of a certain brand – for a first dose –  at any vaccination site varies based on a variety of factors including the State’s supply and allocation of doses from the federal government. All of the available vaccines have been proven highly effective at preventing serious illness, hospitalization, and death from COVID-19 disease.

To help streamline our process, we are encouraging patients that are scheduled to receive the vaccine to download the form, attached below, required for their visit (the form is attached below). Once downloaded, please print and complete the forms and present them to an IFMG staff member when you arrive for your appointment. 



About COVID-19

About COVID-19 (Coronavirus)

Should I be tested for COVID-19?

If you develop symptoms (fever, cough, and/or shortness of breath) and have been in close contact with a person known to have COVID-19 or have recently traveled from an area with the ongoing spread of COVID-19, stay home and call your healthcare provider/local ER. Your doctor will determine if you have signs and symptoms of COVID-19 and whether or not you should be tested.

What happens if you are diagnosed with COVID-19?

There is no vaccine for COVID-19. Treatment is symptomatic which means you’ll need medications to reduce fever, lessen cough, etc. Your healthcare provider and public health staff will evaluate whether you can be cared for at home. If it is determined you do not need to be hospitalized then you will be isolated in your home and follow self-monitoring guidelines and precautions.

What is COVID-19?

COVID-19 is a respiratory virus and is a strain of the Coronavirus. Coronaviruses have been around for years. Example: the common cold. Symptoms include fever, cough, shortness of breath, fatigue. Similar to the flu, but COVID-19 is connected with travel to a country with widespread community transmission OR close contact with someone who has tested positive for COVID-19 in the past 14 days.

How is COVID-19 spread?

Through respiratory droplets that are produced when an infected person coughs or sneezes. Similar to how the flu and other respiratory illnesses are spread. These droplets infect during close contact—about 6 feet.

How can we prevent the spread of COVID-19? 

Wash your hands often, avoid close contact with people who are sick, stay home if you are sick, cover your cough or sneeze with a tissue then throw the tissue away, avoid touching your eyes, nose, and mouth with unwashed hands, and clean/disinfect frequently touched objects and surfaces using regular household cleaning sprays or wipes

Hand Washing Tips

  • Use soap and water

  • Wash for at least 20 seconds

  • Wash hands especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing

  • If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol

  • Cover all surfaces of your hands with hand sanitizer and rub them together until they feel dry

  • Get a flu vaccination every year

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